Privacy Policy

Introduction and Scope

This Privacy Policy explains how Spinaud collects, stores, uses, and shares personal information when you access our online casino platform. It applies to all users who register an account, browse our site, or interact with our services in Australia. This policy was last updated in 2026 and is effective as of that date.

Information We Collect

Spinaud collects account data such as your name, date of birth, email address, phone number, residential address, and payment details when you register or make transactions. We also gather technical information including IP address, device type, browser information, and gameplay activity to operate and improve our services. Identity verification documents may be requested to comply with responsible gambling and account security requirements.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to remember your preferences, keep you logged in, and understand how you use our site. Analytics tools help us measure traffic patterns, game popularity, and site performance so we can enhance user experience. You can manage or disable cookies through your browser settings, though this may affect certain site functionality.

How We Use Your Data

Personal information is used to create and manage your account, process deposits and withdrawals, verify your identity, and provide customer support. We also use data to personalize promotions, monitor for fraud or problem gambling behaviour, and meet our legal and regulatory obligations. Aggregated and anonymized data may be used for internal reporting and analytics purposes.

Sharing with Third Parties

Spinaud shares data with trusted third-party processors including payment providers, identity verification services, and analytics partners who assist in delivering our services. These providers are contractually obligated to protect your information and use it only for the purposes we specify. We may also disclose data to regulatory authorities or law enforcement where required by law.

Data Storage and Security

We implement technical and organizational measures, including encryption and access controls, to protect your personal information from unauthorized access, loss, or misuse. Data is stored on secure servers, which may be located outside Australia, with safeguards in place consistent with recognized international standards such as GDPR principles. Despite these measures, no system can guarantee absolute security.

Data Retention

Spinaud retains personal and account data for as long as necessary to provide our services and fulfill legal, tax, and regulatory obligations. Certain records, such as transaction history and identity verification documents, may be retained for extended periods as required by applicable regulations. When data is no longer needed, it is securely deleted or anonymized.

Your Rights

You have the right to access, correct, or request deletion of your personal data held by Spinaud, subject to legal and regulatory retention requirements. You may also request a copy of your data or ask us to restrict certain processing activities. To exercise these rights, you can contact our support team through your account dashboard or designated privacy contact channels.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any material changes will be communicated through our platform or via email, and continued use of Spinaud after such updates constitutes acceptance of the revised policy. We encourage users to review this page periodically.